Anávo — Greek for ignite

Anávo — Greek for ignite

Case Studies

Real companies. Real transformation.

Every engagement is different, but the results share a common thread — dramatic, measurable growth that changes the trajectory of the business and its people.

Logistics

From Small Company to Internationally Recognized Leader

01

Situation

  • A Logistics company had a dream but needed help to bring it to life
  • The industry was transactional and had a reputation for leveraging clients and truckers for personal gain
  • The owners knew there was a better way and called us to provide the expertise to achieve their objective
02

Action

  • We worked with the company to develop a unique, client-first strategy focused on providing the customer extraordinary levels of quality and service with transparency, trust, and value
  • Truckers were treated like partners, attracting the best and most reliable in the industry
  • We created cultural norms that attracted some of the best young talent in the region
  • Then we created operating processes that allowed the company to continue to thrive as it grew
  • The sales and marketing plans allowed it to gain global recognition for its transformational practices
03

Outcome

  • The company doubled in size multiple times over the next several years
  • Company success was recognized on Inc Magazine's list of fastest-growing companies for 7 years
  • The focus on serving customers enabled them to achieve the highest customer service level in the Transportation Industry, with 96% client retention and an NPA score 5.7 times higher than the norm
  • They consistently won awards for one of the best places to work at both the city and state level
  • Through ongoing leadership development with company founders, the CEO was awarded Ernst & Young's award for the Entrepreneur of the Year and the Torch Award for business ethics
0 yrs

on Inc Magazine’s fastest-growing companies list

0 %

client retention — highest in the transportation industry

0 x

NPS above industry norm

Manufacturing

Turnaround from 50% Decline to 35% Growth

01

Situation

  • A national manufacturer of industrial products was dramatically impacted by an economic downturn
  • Revenue was cut in half and profits declined into negative territory
  • The next generation owner had just become President, and everyone held him responsible
02

Action

  • We rapidly proceeded to uncover and address the root issues that were holding the company back
  • Then we investigated customers, competition, and the market, discovering many new avenues for growth
  • We collaborated with management to select and implement the key solutions, including refocusing on the most profitable products, initiating collaborative marketing with dealers, and introducing high-margin Accreditation Courses which also attracted new potential customers
  • Employees also worked with us to optimize the culture, communication, and many of the processes
03

Outcome

  • After the first year, revenue growth rebounded 35% and profitability was restored
  • Both the President and employees had renewed passion and purpose
  • The focus on serving customers enabled them to achieve the highest customer service level in the Transportation Industry, with 96% client retention and an NPA score 5.7 times higher than the norm
0 %
revenue rebound in year one
0 x
revenue over the following years

All-time

high profits achieved

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